Terms of Service

AlphaHouse provides automated cryptocurrency trading services through integration with third-party exchanges. Our platform analyzes market signals and executes trades based on predefined algorithms and strategies.

What We Provide:

• Automated trading signal integration and portfolio management
• Multiple trading system options (EQ, BL, LO series)
• Real-time portfolio monitoring and performance tracking
• Risk management tools and position sizing algorithms

What We Do NOT Provide:

• Custody of your funds or assets
• Investment advice or financial planning services
• Guaranteed returns or profit promises
• Protection against market losses or exchange insolvency

IMPORTANT: AlphaHouse is a technology provider, NOT a regulated financial entity, broker-dealer, or investment advisor, in any jurisdiction. We do NOT provide financial advice. All trading decisions and risks are solely your responsibility.

You agree to:

• Provide Accurate Information: Maintain truthful and current account information
• Secure API Keys: Keep exchange API keys confidential and secure at all times
• Monitor Trading Activity: Regularly review automated trades and portfolio performance
• Comply with Exchange Terms: Follow all terms and conditions of your chosen exchange(s)
• Understand Risks: Acknowledge the high-risk nature of cryptocurrency trading
• Fund Adequacy: Ensure sufficient account balance for margin requirements and potential losses
• Tax Compliance: Report trading gains/losses per your jurisdiction's requirements
• API Key Permissions: Grant only necessary permissions (trading, not withdrawals)

You are solely responsible for all trading decisions, losses, and compliance with local laws. AlphaHouse assumes NO responsibility for your trading outcomes.

No Financial Advice:

AlphaHouse does NOT provide investment advice, financial planning, or personalized recommendations. Our automated systems execute pre-programmed strategies without regard to your individual circumstances, risk tolerance, or financial goals. You must make your own independent trading decisions.

No Guarantee of Profits:

We make NO promises, guarantees, or warranties about profitability. Historical performance data is provided for informational purposes only and does NOT predict future results. Market conditions change unpredictably, and strategies that performed well historically may fail in the future.

Leverage Risks:

Our systems may use leverage to amplify position sizes. While leverage can increase profits, it equally amplifies losses. Liquidation can occur rapidly during volatile market conditions, resulting in the loss of your entire account balance. Leverage ratios may change after position entry based on exchange rules.

Market & Execution Risks:

Market volatility, slippage, order execution delays, and exchange downtime can result in losses beyond your control. We are NOT responsible for exchange outages, API failures, or network issues.

"AS IS" Service:

AlphaHouse is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Warranties:

We do NOT warrant that:

• The service will be uninterrupted, timely, secure, or error-free
• Trading algorithms will be profitable or meet your expectations
• Software bugs or errors will not cause trading losses
• Exchange integrations will function reliably at all times
• Historical performance will continue or repeat

Limitation of Damages:

To the maximum extent permitted by law, AlphaHouse shall NOT be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, trading losses, or business interruption, arising out of or related to your use of the service.

Maximum Liability:

In no event shall AlphaHouse's total liability to you exceed the subscription fees you paid in the three (3) months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

Indemnification:

You agree to indemnify and hold harmless AlphaHouse, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the service, violation of these Terms, or violation of any rights of a third party.

Pricing Tiers:

AlphaHouse offers multiple subscription tiers with varying features and capital limits. Current pricing:

• Starter: $39/month ($349/year with annual billing) - Up to $15,000 leveraged capital limit
• Core: $89/month ($799/year with annual billing) - Up to $40,000 leveraged capital limit
• Plus: $199/month ($1,799/year with annual billing) - Up to $75,000 leveraged capital limit
• Prime: $499/month ($4,499/year with annual billing) - Up to $200,000 leveraged capital limit

Billing Cycles:

Subscriptions are billed monthly or annually (with discount) via Stripe. Payment is charged at the beginning of each billing period. Subscription automatically renews unless cancelled before the next billing date.

Plan Limits:

Each plan includes a maximum amount of leveraged capital and a maximum number of trading systems. Both limits apply to your account as a whole: the leveraged capital limit covers every trading system you run, and is not multiplied by the number of systems you hold.

Leveraged capital means your account equity multiplied by the leverage you have selected. It is not the amount you deposit, and it will change as your account value changes.

Automatic Plan Changes:

If your account exceeds the leveraged capital included in your plan on a sustained basis, we will move you to the plan that covers your account rather than reducing the leverage you selected. Before that happens:

• We will notify you in writing at least 14 days before the change takes effect.
• The change takes effect at your next renewal date.
• You can avoid it by reducing your account equity or your selected leverage below your plan’s limit, or by changing your plan yourself, before that date.
• If your account later falls below your plan’s limit on a sustained basis, we will move you back down at a subsequent renewal on the same terms. We do not require you to ask.
• If no higher plan applies to your account, we will contact you directly instead of changing your plan automatically.

We do not reduce the leverage you selected in order to keep you within a plan limit, and we do not pause your trading for exceeding one. Short-term movements in your account value will not trigger a plan change; the limit must be exceeded consistently over a period of days.

Cancellation Policy:

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time within a billing period.

Refund Policy:

Except for the 90-Day Subscription Guarantee described below, all subscription fees are non-refundable, except as required by law. We do NOT provide refunds for trading losses, dissatisfaction with trading performance, or unused subscription time.

90-Day Subscription Guarantee:

If the net return generated by the trading strategy within your connected exchange account is negative over your first 90 days as a paying subscriber, you may request a refund of the subscription fees you paid to AlphaHouse covering that 90-day period. The following conditions apply:

• The refund covers subscription fees paid to AlphaHouse only. It does NOT cover trading losses, exchange fees, funding payments, or slippage. Those amounts are paid to the market and to your exchange, not to AlphaHouse, and cannot be returned by us.
• Net return is measured from the trading activity recorded in your account, excluding your own deposits and withdrawals, as shown on your AlphaHouse performance dashboard.
• The request must be made in writing within 30 days of the end of the 90-day period.
• Your account must have remained connected and enabled for the strategy for substantially all of the 90-day period. Accounts that were disconnected, paused, manually traded, or that had positions manually closed are not eligible, because the recorded return no longer reflects the strategy.
• The guarantee is available once per customer.

Stripe Payment Terms:

All payments are processed securely through Stripe. You agree to Stripe's terms of service and privacy policy. AlphaHouse does NOT store your payment card information.

Price Changes:

We reserve the right to modify subscription prices with 30 days' notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

User-Initiated Cancellation:

You may cancel your account at any time from Settings. Upon cancellation:

• Automated trading will cease at the end of your billing period
• Access to the platform will continue until subscription expires
• Historical data and performance records will be retained for 90 days
• Outstanding subscription fees remain due

Open Positions When Trading Stops:

Where we stop trading your account — because your subscription has ended for non-payment after the grace period, or because a plan change leaves you with more trading systems than your plan allows — any positions still open in your exchange account will be closed at market at that time.

We do this because a leveraged portfolio that is left open but no longer managed carries more risk than closing it. Closing at market may realise gains or losses, and any exchange fees, funding and slippage arising from it are costs to you. Where the reason is non-payment, we will tell you the date on which this will happen before it does, and you can prevent it by bringing your subscription up to date.

Where you cancel, we do not close your positions. Automated trading stops at the end of your billing period and any open positions remain yours to manage or close in your own exchange account.

Termination for Cause:

AlphaHouse may terminate your account immediately if you:

• Violate these Terms of Service
• Engage in fraudulent activity or payment disputes
• Attempt to reverse-engineer or copy our proprietary algorithms
• Use the service from a prohibited jurisdiction
• Fail to maintain valid API credentials
• Engage in abusive behavior toward our support team

Data Retention After Termination:

After account termination, we will retain your data for 90 days to allow for reactivation or data export. After 90 days, all trading data, portfolio history, and account information will be permanently deleted (except as required by law for tax or compliance purposes).

Outstanding Balance:

Termination does NOT relieve you of any outstanding subscription fees or payment obligations. All unpaid balances become immediately due upon termination.

AlphaHouse Ownership:

All content, features, functionality, algorithms, software, and design of the AlphaHouse platform are owned by AlphaHouse and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Data Ownership:

You retain all rights to your trading data, portfolio information, and personal data. By using AlphaHouse, you grant us a limited license to use your data to provide and improve our services.

Prohibited Uses:

You may NOT:

• Reverse-engineer, decompile, or disassemble any part of our software or algorithms
• Copy, reproduce, or distribute our proprietary trading strategies
• Create derivative works based on our platform
• Use our service to compete with us or develop similar products
• Remove or modify any copyright, trademark, or proprietary notices
• Use automated tools to scrape or extract data from our platform

Feedback & Suggestions:

If you provide feedback, suggestions, or ideas for improvements, you grant AlphaHouse an unrestricted, perpetual, royalty-free license to use, implement, and commercialize such feedback without compensation or attribution.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Arbitration Agreement:

Any dispute, controversy, or claim arising out of or relating to these Terms or the use of AlphaHouse shall be resolved through binding arbitration, rather than in court. The arbitration will be conducted by a single arbitrator under the rules of JAMS (Judicial Arbitration and Mediation Services) or a mutually agreed arbitration provider.

Class Action Waiver:

You agree that any arbitration or claim shall be limited to the dispute between you and AlphaHouse individually. To the fullest extent permitted by law, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Exceptions to Arbitration:

Either party may seek injunctive relief in court for intellectual property violations or unauthorized access to the platform. Small claims court actions are also exempt from mandatory arbitration.

Legal Fees:

In any dispute, the prevailing party shall be entitled to recover reasonable attorneys' fees and costs, except where prohibited by law.

Age Requirement:

You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) to use AlphaHouse. By creating an account, you certify that you meet this age requirement.

Restricted Jurisdictions:

AlphaHouse services may not be available or may be restricted in certain jurisdictions due to regulatory requirements:

• Sanctioned Countries: Services are NOT available in any country subject to comprehensive U.S., EU, or UN sanctions (including but not limited to Iran, North Korea, Syria, Cuba, Venezuela, Crimea region)
• Highly Regulated Markets: Users in jurisdictions with strict cryptocurrency or trading regulations (including but not limited to the United States, China, Hong Kong) should verify compliance with local laws before using our services

User Certification:

By using AlphaHouse, you certify that:

• You are NOT located in any sanctioned country or territory
• You are NOT on any sanctions list (OFAC SDN, UN, EU, UK) and do NOT act on behalf of any sanctioned person or entity
• You have verified that use of AlphaHouse complies with all laws and regulations in your jurisdiction
• You will immediately discontinue use if you relocate to a sanctioned jurisdiction or if AlphaHouse becomes non-compliant with your local laws

Compliance Responsibility:

You are solely responsible for compliance with all laws and regulations in your jurisdiction. AlphaHouse makes NO representation that our services are appropriate or legal in your location.

Sanctions Compliance:

You certify that you are NOT on any sanctions list (OFAC SDN, UN, EU, UK) and do NOT act on behalf of any sanctioned person or entity. Violation of this certification will result in immediate account termination.

Update Notification:

AlphaHouse reserves the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this document
• Send email notification to all registered users
• Display an in-app banner highlighting the changes
• Maintain a changelog showing what was modified

Material vs. Non-Material Changes:

Material Changes (requiring re-acknowledgment) include:

• New fees or pricing increases
• Expanded data sharing with third parties
• Addition of arbitration or class action waiver
• Changes to liability limitations that reduce user rights
• New jurisdictional restrictions

Non-Material Changes (no re-acknowledgment required) include:

• Clarifications or typo corrections
• Updates to contact information
• Minor wording improvements
• Addition of new features without changing terms

Re-Acknowledgment Requirement:

For Material Changes, you will be required to review and acknowledge the updated Terms before continuing to use AlphaHouse. Access to trading features will be blocked until you re-acknowledge.

Continued Use = Acceptance:

For Non-Material Changes, your continued use of AlphaHouse after notification constitutes acceptance of the updated Terms. If you do not agree with the changes, you must cancel your account.

Version History:

All previous versions of these Terms are available upon request and will be maintained for audit and compliance purposes.

Eligibility:

• You must be at least 18, or the age of majority where you live if that is higher.
• You must be acting for yourself, not on behalf of someone else, unless we have agreed otherwise in writing.
• You must not be subject to sanctions, or resident in a sanctioned jurisdiction.
• You must be legally permitted to trade cryptocurrency derivatives where you live. That is your responsibility to confirm, not ours.

We verify age by your confirmation at signup rather than by documents. If we discover an account holder is under 18, we will close the account.

One account per person:

Do not create multiple accounts to obtain additional referral credits, founder pricing, waitlist positions or trial benefits. We may consolidate or close duplicate accounts and reverse benefits obtained that way.

Your security obligations:

• Use a strong, unique password and keep it confidential.
• Grant trade-only API permissions. Never enable withdrawal permissions on a key you give us. We do not need them and will not use them.
• Restrict your API key by IP address where your exchange supports it.
• Tell us immediately at security@alphahouse.ai if you suspect unauthorised access, and revoke the key at your exchange first.

You are responsible for activity that occurs under your account where it results from your failure to keep your credentials secure. This does not limit your rights where the loss was caused by our own failure.

You must not:

• Reverse engineer, decompile, scrape or copy the platform, its signals, or its strategy logic, except where that right cannot lawfully be excluded.
• Resell, sublicense, redistribute or publish our trading signals or strategy outputs.
• Use the service to manipulate a market, wash trade, spoof, or engage in any conduct prohibited by your exchange or by law.
• Attempt to gain unauthorised access to our systems, other users' data, or any account other than your own.
• Introduce malware, overload our infrastructure, or circumvent rate limits and security controls.
• Use automated means to create accounts or harvest data from the platform.
• Impersonate anyone, or misrepresent your relationship with us.
• Use the service where doing so would breach the law that applies to you.

Good-faith security research is welcome. Report findings to security@alphahouse.ai and give us a reasonable chance to fix the issue before publishing; we will not pursue researchers who do so.

Content you provide:

You keep ownership of anything you submit — support messages, feedback, configuration, and account details. You grant us a non-exclusive, worldwide, royalty-free licence to use it only so far as needed to operate the service, support you, and comply with the law.

If you send us feedback or suggestions, we may use them to improve the product with no obligation or payment to you. We will not identify you as the source publicly without your permission.

Our content:

The platform, its software, models, signals, documentation, branding and the AlphaHouse name remain ours (or our licensors'). Your subscription grants a limited, revocable, non-transferable right to use the service — it does not transfer any ownership.

Third parties we depend on:

AlphaHouse relies on services we do not control, including the exchanges you connect (BitGet, Gate.io, Hyperliquid), Stripe for payments, Supabase and Vercel for infrastructure, and Resend for email. Your use of an exchange is governed by your agreement with that exchange, not with us.

We are not responsible for an exchange's outages, API changes, liquidations, delistings, price feeds, fee changes, or insolvency, nor for losses arising from them. If an exchange changes its API in a way that breaks execution, we will fix it as quickly as we reasonably can.

Availability:

The service is provided on an “as available” basis. We do not offer a guaranteed uptime level and there is no service credit scheme. We may suspend the service for maintenance, and will give advance notice where it is practical to do so.

Automated trading can be interrupted. Outages, deployment errors, exchange rate limits and network faults can delay or prevent orders from being placed, including orders that would have reduced a position. You should not rely on the platform as your only risk control, and you retain the ability to close positions directly at your exchange at any time.

Changes to the service:

We may add, change, or withdraw features and trading systems. If we withdraw a system you are subscribed to, we will notify you in advance and either migrate you or stop charging you for it.

Nothing in this section limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.